Senior Credit Control Officer – G-PAK Ltd

Job Description

JOB TITLE: SNR. CREDIT CONTROL OFFICER
DEPARTMENT: FINANCE
JOB GRADE: 6
REPORTS TO: FINANCE MANAGER

JOB PURPOSE

G-PAK LTD is seeking an experienced and highly skilled Senior Credit Control Officer to join our team. The ideal candidate will be responsible for overseeing the credit control process, ensuring the timely collection of outstanding debts, maintaining accurate records of customer accounts, and implementing effective credit control policies and procedures to minimize financial risks.

DUTIES AND RESPONSIBILITIES

1. Credit Control Management
• Monitor and manage the G-PAK’s accounts receivable portfolio.
• Review and approve customer credit limits based on creditworthiness assessments.
• Ensure credit control policies and procedures are adhered to.

2. Debt Collection
• Ensure timely collection of outstanding debts from customers.
• Negotiate repayment plans with customers when necessary.
• Collaborate with the legal team for debt recovery actions when required

3. Customer Account Management
• Maintain accurate and up-to-date customer account records.
• Reconcile customer accounts and resolve any discrepancies.
• Respond to customer inquiries regarding billing and account status.

4. Reporting and Analysis
• Prepare regular reports on accounts receivable status and credit control performance for operations meetings.
• Analyze credit data and identify areas for improvement in the credit control process for Management Meetings.

Qualifications and Experience

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
• A minimum of 5 years of experience in credit control or accounts receivable management.
• Strong knowledge of credit control principles and practices.
• Proficiency in ERP (Tally) and Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent communication, negotiation, and problem-solving skills.

Interested applicants should send their CV and cover letter to:
owusu.stephen@graphic.com.gh, and the closing date for submission is 15th July 2025