Pensions Administrator – Old Mutual

Job Description

This role is individually accountable for assisting the Pensions Trust Company
manage the day-to-day affairs involved with our existing pension schemes within agreed service levels
Responsibilities
• Respond to customer enquiries on pension products and services

• Register new businesses

• Data entry of all membership forms received in pension administration system

• Validate monthly contribution schedules

• Allocate contribution to scheme members

• Send out quarterly statements to clients

• Process all redemption requests; porting/resignations/withdrawals

• Prepare Data reports to National Pensions Regulatory Authority (NPRA) and other stakeholder

• Attend to all customer complaints

Skills

Action Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Management Reporting, Network Administration, Numerical Aptitude, Office Systems, Oral Communications, Policies & Procedures, Report Review, Resource Scheduling
Competencies

Collaborates
Communicates Effectively
Drives Results
Ensures Accountability
Plans and Aligns
Tech Savvy
Education

Bachelors Degree (B)
Closing Date

03 July 2025 , 23:59