Customer Support Agent (Collection) – Afriam International

Job Description

About the job
Afriam International offers diverse services, including Business Consultancy, Business Process Outsourcing, Virtual Business Incubation Services, Digital Marketing, Call Center Services, E-Commerce Solutions, and News Publication. Our company is dedicated to providing innovative and efficient solutions tailored to meet the needs of our clients. We strive for excellence and are committed to enhancing companies’ business operations on a global scale.

Job Description
We are hiring a Customer Support Agent (Collection) to join our team and be part of a company that values professionalism, growth, and great service.

Key Responsibilities
• Handle customer inquiries with professionalism and empathy
• Manage payment collections and follow-up calls
• Deliver excellent customer service and maintain accurate records

Candidate Must Have:
• Strong communication or technical skills (based on role focus)
• Ability to work independently and collaborate in a team
• Professional attitude, reliability, and attention to detail
• Previous customer service or collections experience is a plus

Benefits:
• Growth opportunities within the company
• Ongoing training & development
• A supportive, team-oriented work environment

Salary:
GHC 1,200.00 -1,400.00 per month

Location: Ako Adjei La Road or nearby areas