Customer Support Operations Agent

Job Description

About the role
As a Customer Support Operations Agent, you’ll be the first point of contact for Bolt users. You’ll handle incoming inquiries across multiple channels—chat, email, and voice—and resolve issues across various verticals. Your daily work will be crucial in upholding SLAs, improving tagging accuracy, and supporting escalations for continuous improvement in processes and user experience

Apply here https://bolt.eu/en/careers/positions/8034468002/